Quick takeaway
- You can cancel anytime; access continues until the end of your current billing period.
- If you subscribed via Apple/Google, cancel in the App Store/Play Store (not on netflix.com).
- Profiles and history are retained for a while, so you can return later and continue where you left off.
Cancel on the web (netflix.com)
- Go to netflix.com and sign in.
- Click your avatar (top‑right) → Account.
- In the Membership & Billing section, click Cancel Membership.
- Confirm. Netflix will show your last day of access (billing end date).
- Optional: click Finish Cancellation to avoid rejoin emails.
Tip: If you don’t see “Cancel Membership”, your plan may be billed through a partner (e.g., your internet provider). Netflix will display who to contact.
Cancel on iPhone/iPad (Apple billing)
- Open the Settings app → tap your name → Subscriptions.
- Find Netflix.
- Tap Cancel Subscription → confirm.
Not billed via Apple? If Netflix doesn’t appear under Subscriptions, you’re billed on netflix.com or via Google/another partner. Use the web steps above.
Cancel on Android (Google Play)
- Open the Google Play Store → profile → Payments & subscriptions → Subscriptions.
- Choose Netflix.
- Tap Cancel subscription → confirm.
What happens after you cancel?
- Access continues until the end of the current billing period; no partial‑month refunds.
- Profiles/history are typically stored for months after cancellation.
- Gift cards/credits keep your account active until the balance runs out, then it cancels.
Refunds and billing
Netflix generally doesn’t offer prorated refunds. If you were charged by mistake, contact support promptly and explain what happened — success varies, but polite, concise requests work best.
FAQ
Can I cancel during a free trial and not be charged?
Yes — cancel before the trial ends. You keep access until the trial date.
I don’t see the cancel button on Netflix. Why?
You’re likely billed by Apple, Google, your ISP, or a bundle. Cancel with the original billing source.
Will my profiles be deleted?
Not immediately. They’re retained for a while so you can return and continue where you left off.
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Related guides
Disclaimer: Interfaces and policies change. Always check Netflix’s latest help pages.